Help Centre

Video Walkthrough
Click on this link: https://app.zydii.com/login, then input your phone number and the OTP will be sent to your phone via SMS. And that's it! You'll be logged in right away!
If your OTP doesn’t work, just go to the SMS or email where you received the OTP and click on the magic link. You’ll be instantly logged in!
Sometimes, network issues may delay the OTP message. If this happens, just go onto your email and look for an email from us with the OTP. Then go ahead and input it onto your platform and log in.
Yes, you can use your smartphone or laptop to access the courses. All you need is an internet connection to learn with Zydii.
Zydii courses take only 1-2 hours each. And they’re divided into short, bite-sized lessons of about 3-5 minutes each to make it easier for you to digest them.
You can access all the courses assigned to you straight from your dashboard! You can continue where you left off or pick another course by scrolling down on your dashboard to see all your assigned courses.
Yes, you can! Track your progress by clicking on the menu icon on the top right of your dashboard, then select “My courses.” You’ll then get a list of all your courses and the progress you’ve made on each course.
If you ever get stuck at any point on the platform, just click on the Question(?) icon at the bottom right of your screen and share what issue you are experiencing with the platform or questions you might have.
You get a certificate with every completed course on the Zydii platform.
To access your certificate, click “View Certificate” and “Download Certificate” to get your certificate.
Yes, you can share your certificate on Linkedin directly through the platform. Click “View Certificate” and then select the LinkedIn icon to share the certificate with your LinkedIn network.
The 'Leaderboard' is an exciting new feature that lets you earn points for different tasks and see how you compare to your colleagues on the platform. It's a fun way to track your progress and find motivation to achieve your learning goals.
Your points showcase your achievements within the learning platform. You earn points for activities like completing lessons, quizzes, and uploading a profile photo. Here’s a table to guide you, showing points for each activity:
No. Activity Points
1 Complete Lesson 10
2 Complete Tour 30
3 Rate Course 30
4 Complete Registration 40
5 Download Certificate 50
6 Upload your Profile Photo 60
7 Give Feedback 60
8 Complete Course 100
9 Share Certificate 100
You can find the lessons you haven’t completed. Just click on “Course Content” and then look for the lesson without a green tick like in the screenshot below.